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UFODRIVE | The inside track

How much time between plane & car? Does the price really include everything?
How do I charge my car? Can I book without being registered?
... All the answers HERE.

Questions
Topics

As a hotel, how do I book with UFODRIVE for a client?

We have an affiliated partner program, please contact us to be registered as an affiliated partner.

We have an affiliated partner program, please contact us to be registered as an affiliated partner.

1041 viewsPosted 3 years ago
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As a travel agent, how do I book with UFODRIVE for a client?

We have an affiliated partner program, please contact us to be registered as an affiliated partner.

We have an affiliated partner program, please contact us to be registered as an affiliated partner.

1052 viewsPosted 3 years ago
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1

Can I add a second driver after I have picked up the car?

No, as the additional drivers are mentioned in the contract you sign at the start of the rental.

No, as the additional drivers are mentioned in the contract you sign at the start of the rental.

1567 viewsPosted 3 years ago
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3

Yes, UFODRIVE operates 24/7.

1207 viewsPosted 3 years ago
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3

Can I rent an UFODRIVE car at one location and return it to another?

Not yet. We are currently developing this option.

Not yet. We are currently developing this option.

1298 viewsPosted 3 years ago
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6

Unfortunately, not for the moment.

830 viewsPosted 2 years ago
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-2

Can I use a visa debit card?

Yes, debit cards are accepted.

Yes, debit cards are accepted.

1253 viewsPosted 3 years ago
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9

Cancellation-when do you need to cancel to get 100% refund?

5 days before we refund 100%4 days before we refund 80%3 days before we refund 60%2 days before we refund…

5 days before we refund 100%4 days before we refund 80%3 days before we refund 60%2 days before we refund 40%24h before we refund 20%Less than 24h day 0%

43 viewsPosted 7 months ago
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4

Do I need to have the credit card I used to book with me when picking up the car?

No, you do not need to present your credit card again.

No, you do not need to present your credit card again.

1165 viewsPosted 3 years ago
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1

Do I need to sign up & create a login?

No, you just need your credit card number and phone number to book. Registration will be completed prior to car…

No, you just need your credit card number and phone number to book. Registration will be completed prior to car pick up.

1682 viewsPosted 3 years ago
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-3

Do you have a loyalty program?

Yes! UFODRIVE provides generous loyalty credits in additional to carbon savings credits with every rental. Just checkout your loyalty account…

Yes! UFODRIVE provides generous loyalty credits in additional to carbon savings credits with every rental. Just checkout your loyalty account via the APP after each rental.

1616 viewsPosted 3 years ago
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3

Do you have a referral program? Can I refer a friend?

Yes, in your app profile you can find your referral code which you can share directly with your friends via…

Yes, in your app profile you can find your referral code which you can share directly with your friends via email or social media.

Find out more on the UFODRIVE referral programme page.

1796 viewsPosted 3 years ago
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1

How do I change the time of my reservation?

You can do it directly from our App by clicking the 'Amend' button on an existing booking from the main…

You can do it directly from our App by clicking the 'Amend' button on an existing booking from the main dashboard.

1291 viewsPosted 3 years ago
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4

How do I extend my rental? App is not allowing me to edit but it seems cars are available

Please find hereafter the link how to change your rental  https://vimeo.com/522271566 as well as the link of how-to videos https://media.ufodrive.com/app-guide to learn the fundamentals of your car…

Please find hereafter the link how to change your rental  https://vimeo.com/522271566 as well as the link of how-to videos https://media.ufodrive.com/app-guide to learn the fundamentals of your car and the UFODRIVE app.

Please do not hesitate to contact us if you have any questions or need any further assistance.

3 viewsPosted 6 months ago
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0

How do I retrieve my receipt from a past rental? How do I get an invoice?

You will automatically receive an invoice via email a couple of days after your rental ends.

You will automatically receive an invoice via email a couple of days after your rental ends.

1793 viewsPosted 3 years ago
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0

How do I use a referral code from a friend?

When you are in our booking page, enter your code on the voucher field.

When you are in our booking page, enter your code on the voucher field.

1925 viewsPosted 3 years ago
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0

How do I use a voucher code?

When you are in our booking page, enter your code on the voucher field.

When you are in our booking page, enter your code on the voucher field.

1405 viewsPosted 3 years ago
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-1

How do I use UFODRIVE?

UFODRIVE is the fastest, easiest car rental experience - radically better than the traditional operators. Simply download the app, reserve…

UFODRIVE is the fastest, easiest car rental experience - radically better than the traditional operators.

Simply download the app, reserve your car in 3 taps and use your phone to open the car.

1627 viewsPosted 3 years ago
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1

How far in advance do I need to make my reservation?

UFODRIVE is a 24/7 car rental service, you can book your car at any time. Please allow some time to…

UFODRIVE is a 24/7 car rental service, you can book your car at any time. Please allow some time to get your account registered if it's your first booking with UFODRIVE.

1542 viewsPosted 3 years ago
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0

How far in advance of my flight departure time should I drop-off the car at the UFObay?

UFODRIVE offers the closest locations at the airport, just 2 minutes from security gate and checkin. No need to queue…

UFODRIVE offers the closest locations at the airport, just 2 minutes from security gate and checkin. No need to queue to hand back keys or settle your bill. Just close your rental contract on the app, lock the car and walk away.

1290 viewsPosted 3 years ago
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2

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