Booking

VAT (or TVA) is the Value Added Tax required to be paid on all sorts of service and goods.

Go to our Booking' section or book a car via the UFODRIVE app.

You will need a driver licence valid in the EU. Please contact us in case of any doubt..

You will see a confirmation screen on your desktop or phone and an email notification when your booking has been confirmed.

The registration process guides you via the app to upload copies of your ID document and driver license. This has to be completed before you can pick up your car.

We accept all major credit cards (Visa, Mastercard, etc). Debit cards are not accepted.

Following another particularly poor customer experience at a major European Airport involving a long queue at the car rental booth, confusing insurance and extras options, pushy sales reps, a slow paper-based process and then trying to find the car, which wasn’t the model ordered, Aidan McClean decided there was going to be a better way!On the flight home Aidan sketched out the concept for a car rental experience, from a totally customer-centric perspective with the EV revolution in mind.

The minimum driver age depends on the country where the travel takes place. In most places, the minimum age is 26 years old.

All our cars are the latest premium electric models. With our APP charging support we've never had a customer range issue. Examples of typical ranges are:
TESLA Model S has a typical range of 385 km.
New NISSAN Leaf has a range of 240 km.
JAGUAR I-Pace has a range of 340 km.
You can find an overview of each EV we rent on UFODRIVE's fleet page.

5 days before we refund 100%
4 days before we refund 80%
3 days before we refund 60%
2 days before we refund 40%
24h before we refund 20%
Less than 24h day 0% refund

The price includes:
- Fuel cost - you can bring the car back at any charge level you want
- Fast Track premium location
- Unlimited kilometers (fair usage policy applies - see our terms)
- Damage insurance - with only €500 excess (Luxembourg) & €1000 (Belgium) for your whole journey
- Third-party as well as driver insurance
- Road side assistance and additional drivers - provided they are registered users of UFODRIVE

Your scanned documents will be verified and your rental will be finalised.

Please check our Terms & Conditions.

If it's your first time driving a Tesla Model S

Recharging of your car is already included in the price

Please find the Terms & Conditions here.

Availability of EV types varies depending on the location. You can see our full fleet on our fleet page.

If you would like to re-insure the excess and reduce your potential liability in case of accidental damage to zero

Yes.

Yes it is. There is an excess than can be further reduced for a small per day fee should you wish to do so.

Yes. The additional driver will need to register for an account and be validated before driving.

It can be done after booking as long as it is before the contract is signed. Please note the additional driver's account will have to be validated before driving as well.

We are obliged by our UK insurance provider to have a copy of a recent utility bill (less than 3 months old) on file for all UK rentals in order to start your rental.

Due to insurance reasons it can vary from 18 to 30 years old depending on the car model and the location. The correct requirement is displayed on confirmation page of the booking process. If you're unsure you can contact customer support by chat.

On the booking page

Use the APP to add up to three free additional drivers. Note they must be within the Age limits of the car specified

Please note your account needs to be validated before the start date of the rental period. To validate

The car is usually checked within the next twobusiness hours (this could bemore during week-ends or at night). In the meantime the car is never touched nor moved and watched by security camera.

UFODRIVE offers the closest locations at the airport

UFODRIVE is the fastest, easiest car rental experience. Simply download the app, register, reserve your bar in <5 min, and unlock your car. New to Evs? Our technology will guide you throughout your journey or you can live chat with our team.

UFODRIVE will make you love renting a car.Our mission is to make car rental simple, easy, fast, convenient and very cool. Entirely using our smartphone UFODRIVE App, customers can experience an incredible electric ride with a Tesla or any other premium EV car from our 100% electric fleet. Using UFODRIVE technology, our customers avoid the usual delays and stress of car rental while driving cars of the future.

UFODRIVE is a 24/7 car rental service

When you are in our booking page

When you are in our booking page

You will automatically receive an invoice via email a couple of days after your rental ends.

Please see how to change your rental here https://vimeo.com/522271566as well as the link of how-tovideoshttps://media.ufodrive.com/app-guideto learn the fundamentals of your car and the UFODRIVE app.

You can do it directly from our App by clicking the 'Amend' button on an existing booking from the main dashboard.

Yes

Yes! UFODRIVEprovides generous loyalty credits in additional to carbon savings credits with every rental. Just checkout your loyalty account via the APP after each rental.

No

No

Yes

The car is locked/unlocked with a virtual key that is downloaded on the main driver's phone.

Unfortunately

Not yet. We are currently developing this option.

Yes

No