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As a hotel, how do I book with UFODRIVE for a client?
We have an affiliated partner program, please contact us to be registered as an affiliated partner.
We have an affiliated partner program, please contact us to be registered as an affiliated partner.
1011 viewsPosted 3 years ago
As a travel agent, how do I book with UFODRIVE for a client?
We have an affiliated partner program, please contact us to be registered as an affiliated partner.
We have an affiliated partner program, please contact us to be registered as an affiliated partner.
1016 viewsPosted 3 years ago
Can I add a second driver after I have picked up the car?
No, as the additional drivers are mentioned in the contract you sign at the start of the rental.
No, as the additional drivers are mentioned in the contract you sign at the start of the rental.
1527 viewsPosted 2 years ago
Can I book outside of normal operating hours?
Yes, UFODRIVE operates 24/7.
Can I rent an UFODRIVE car at one location and return it to another?
Not yet. We are currently developing this option.
Not yet. We are currently developing this option.
1270 viewsPosted 3 years ago
Can i return the ev rental to a different location from the originally booked?
Unfortunately, not for the moment.
Can I use a visa debit card?
Yes, debit cards are accepted.
Cancellation-when do you need to cancel to get 100% refund?
5 days before we refund 100%4 days before we refund 80%3 days before we refund 60%2 days before we refund…
5 days before we refund 100%4 days before we refund 80%3 days before we refund 60%2 days before we refund 40%24h before we refund 20%Less than 24h day 0%
35 viewsPosted 5 months ago
Do I need to have the credit card I used to book with me when picking up the car?
No, you do not need to present your credit card again.
No, you do not need to present your credit card again.
1135 viewsPosted 3 years ago
Do I need to sign up & create a login?
No, you just need your credit card number and phone number to book. Registration will be completed prior to car…
No, you just need your credit card number and phone number to book. Registration will be completed prior to car pick up.
1643 viewsPosted 3 years ago
Do you have a loyalty program?
Yes! UFODRIVE provides generous loyalty credits in additional to carbon savings credits with every rental. Just checkout your loyalty account…
Yes! UFODRIVE provides generous loyalty credits in additional to carbon savings credits with every rental. Just checkout your loyalty account via the APP after each rental.
1556 viewsPosted 3 years ago
Do you have a referral program? Can I refer a friend?
Yes, in your app profile you can find your referral code which you can share directly with your friends via…
Yes, in your app profile you can find your referral code which you can share directly with your friends via email or social media.
Find out more on the UFODRIVE referral programme page.
1752 viewsPosted 3 years ago
How do I change the time of my reservation?
You can do it directly from our App by clicking the 'Amend' button on an existing booking from the main…
You can do it directly from our App by clicking the 'Amend' button on an existing booking from the main dashboard.
1228 viewsPosted 3 years ago
How do I extend my rental? App is not allowing me to edit but it seems cars are available
Please find hereafter the link how to change your rental https://vimeo.com/522271566 as well as the link of how-to videos https://media.ufodrive.com/app-guide to learn the fundamentals of your car…
Please find hereafter the link how to change your rental https://vimeo.com/522271566 as well as the link of how-to videos https://media.ufodrive.com/app-guide to learn the fundamentals of your car and the UFODRIVE app.
Please do not hesitate to contact us if you have any questions or need any further assistance.
1 viewPosted 4 months ago
How do I retrieve my receipt from a past rental? How do I get an invoice?
You will automatically receive an invoice via email a couple of days after your rental ends.
You will automatically receive an invoice via email a couple of days after your rental ends.
1749 viewsPosted 3 years ago
How do I use a referral code from a friend?
When you are in our booking page, enter your code on the voucher field.
When you are in our booking page, enter your code on the voucher field.
1880 viewsPosted 3 years ago
How do I use a voucher code?
When you are in our booking page, enter your code on the voucher field.
When you are in our booking page, enter your code on the voucher field.
1345 viewsPosted 3 years ago
How do I use UFODRIVE?
UFODRIVE is the fastest, easiest car rental experience - radically better than the traditional operators. Simply download the app, reserve…
UFODRIVE is the fastest, easiest car rental experience - radically better than the traditional operators.
Simply download the app, reserve your car in 3 taps and use your phone to open the car.
1595 viewsPosted 3 years ago
How far in advance do I need to make my reservation?
UFODRIVE is a 24/7 car rental service, you can book your car at any time. Please allow some time to…
UFODRIVE is a 24/7 car rental service, you can book your car at any time. Please allow some time to get your account registered if it's your first booking with UFODRIVE.
1511 viewsPosted 3 years ago
How far in advance of my flight departure time should I drop-off the car at the UFObay?
UFODRIVE offers the closest locations at the airport, just 2 minutes from security gate and checkin. No need to queue…
UFODRIVE offers the closest locations at the airport, just 2 minutes from security gate and checkin. No need to queue to hand back keys or settle your bill. Just close your rental contract on the app, lock the car and walk away.
1264 viewsPosted 3 years ago
